Quality control in linen and laundry service in the hospitality sector.

Introduction

Maintaining hygiene standards, prolonging the lifespan of linens and ensuring the overall satisfaction of guests is crucial. Henson Laundry specializes in the supply, support and lifecycle maintenance of commercial laundry equipment, making sure that you are equipped to maintain high quality and clean linen for your guests.

Henson Laundry’s standard quality measures:

1. Standard operation procedures:

The standard procedure should outline a flow that maintains quality in each stage. From collection to washing, drying, folding, and storage. At Henson laundry, we are keen to develop and plan a laundry workspace that incorporates the 4 basic areas: 1. Reception, 2. Sorting area, 3. Processing area, 4. Clean linen store, which reduces the chances of contamination.

2. Staff Competency:

Handling different types of linen and operating the laundry machines efficiently are key details to the overall quality of your laundry services. Henson laundry doesn’t just supply you with the equipment, we bring on board excellent training sessions to train your staff to efficiently handle the laundry machines, maintaining quality of clean linen for your guests.

 

3. Equipment maintenance:

Scheduling maintenance is always an aspect to consider to ensure the quality of linen and efficiency of laundry services is maintained. Henson laundry’s exceptional maintenance services entails a thorough inspection on the equipment e.g. connections for leaks, electrical components, checking for loose or worn-out parts and parts that require lubrication.

4. Inspection protocol:

Inspecting linen is a fundamental aspect in maintaining the quality of linen and laundry services. This inspection ensures that linen meet cleanliness and quality standards before being used by guests. Henson laundry advocates for a protocol that entails inspection of linen before washing, monitoring the washing process, after drying and ironing. This comprehensive protocol ensures the guests have high quality linen that meets their comfort and hygiene standards.

 

Implementing these measures guarantees hospitality businesses that their linen and laundry services meet the highest standards, contributing to a positive guest experience and the overall reputation of the establishment. At Henson Laundry, our Washer extractors, Tumble dryers, Roller ironers, Towel folders among others and services are dedicated to developing a laundry workspace that maintains quality and hygiene of linen and all laundry within the hospitality industry.

Establishing a commercial laundry facility for optimal efficiency requires proper planning and consideration of the above factors. Contact us today to learn more about our services at +254797968817 or info@hensonlaundry.com.

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