The Challenge
AIC Litein Hospital, a Level 5 healthcare facility in Kenya, relied on a manual laundry process that created serious operational bottlenecks and safety concerns.
- Time-consuming & labor-intensive – staff spent hours scrubbing, soaking, and rinsing linen, limiting the daily volume that could be processed.
- Inconsistent hygiene – without high temperatures or mechanical action, achieving reliable disinfection was difficult, leaving infection control standards compromised.
- Staff safety concerns – exposure to contaminated linen and harsh detergents put workers at risk.
- Operational inefficiency – slow turnaround times for linen often led to shortages in critical areas, directly affecting patient care.
It was clear the hospital needed a modern laundry solution that could meet healthcare standards for hygiene, safety, and efficiency.

The Solution
Henson Laundry partnered with Tolon to design and install a complete automated laundry system tailored to healthcare operations:
Equipment Installed
- 2 high-spin washer extractors with 100+ wash programs for different fabric types and contamination levels
- 2 industrial tumble dryers providing rapid 15-minute drying cycles while protecting fabric integrity
- 1 roller iron delivering hygienic finishing and professional presentation
Our technicians conducted a full site assessment, handled installation with minimal disruption, and trained staff intensively on both operation and maintenance. To ensure long-term reliability, we established ongoing technical support and preventive servicing.
The Results
- Patient Safety: Consistent high-temperature disinfection meeting WHO guidelines, ensuring a reliable supply of sanitized linen for all departments.
- Operational Efficiency: Processing times cut from hours to efficient machine cycles, eliminating linen shortages and significantly increasing daily capacity.
- Staff Welfare: Direct contact with contaminated material eliminated, creating safer working conditions and freeing staff for patient care roles.
- Cost Control: Reduced water, detergent, and labor costs, plus extended linen lifespan through gentler machine processing.
Modernizing Laundry Operations
The success at AIC Litein Hospital shows what’s possible when hospitals modernize their laundry operations. With the right design, equipment, and ongoing support, facilities can achieve consistent standards in hygiene, efficiency, and staff safety.
Our role doesn’t end at installation. We work alongside your team to ensure the laundry keeps running reliably for years to come.
Don’t let outdated laundry systems put patients at risk or drain your resources. Talk to us to explore how much you could save while raising your facility’s quality standards.




